Københavns Retshjælp

Please note the following, if you are planning to visit us:

• Have your health card and all relevant papers ready so we can advise you at the first meeting.

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• Also have your MitID ready. We often need you to access your data with MitID.

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• If you already have an existing case in the Legal Aid, then remember to visit the Legal Aid on the weekday/night that you bnelong to (this is printed on your pink client card). Otherwise, you will be asked to come again on the correct weekday/night. This applies without exception and also if you are inquiring about a new matter. This way, you will always talk to the same advisors and we can ensure that our advice is provided as efficiently as possible.

• Be prepared for some waiting time. All our clients will receive advice on the same night and we are keen to help all of you as best we can - but we never know how many clients that decide to visit us on a given night.

• If you have decided to call us, please note that we are particularly busy early in the evening. Once we have served the clients that are visiting us in person, we will call the clients that have contacted us by phone. It may therefore be late, before we can call you back.

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• Copenhagen Legal aid's premises are located on the 1st and 2nd floor. Wheelchair users and heavily handicapped people can get help using the elevator. However, you must have a helper yourself, as the Legal Aid staff usually can not leave the premises. Please contact the counter on the 1st floor to be assisted to get access the elevator.